Call Center Customer Service
Completed by Salama Ahmed Al Khoori
September 25, 2024
19 hours (approximately)
Salama Ahmed Al Khoori's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Customer Data Management
- Category: Customer Service
- Category: Record Keeping
- Category: Verbal Communication Skills
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Call Center Experience
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry

