Call Center Customer Service
Completed by Salama Ahmed Al Khoori
September 25, 2024
19 hours (approximately)
Salama Ahmed Al Khoori's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Data Management
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Performance Metric
- Category: Record Keeping
- Category: Communication
- Category: Greeting Customers
- Category: Data Entry
- Category: Time Management
- Category: Call Center Experience
- Category: Customer Complaint Resolution
