Customer Service Fundamentals
Completed by Wame Millicent Mogotsi
December 27, 2023
14 hours (approximately)
Wame Millicent Mogotsi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Customer Support
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
