Lead Management in Salesforce
Completed by Jennifer Doty
June 23, 2026
29 hours (approximately)
Jennifer Doty's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Salesforce
- Category: Sales Support
- Category: Sales Management
- Category: Sales Prospecting
- Category: Campaign Management
- Category: Sales Pipelines
- Category: Prospecting and Qualification
- Category: Data Entry
- Category: Sales Enablement
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Customer Relationship Management (CRM) Software
