Lead Management in Salesforce
Completed by Jennifer Smith
February 25, 2026
29 hours (approximately)
Jennifer Smith's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Campaign Management
- Category: Sales Support
- Category: Sales Management
- Category: Salesforce
- Category: Prospecting and Qualification
- Category: Sales Pipelines
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Prospecting
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Development
- Category: Sales Enablement
