Customer Service Fundamentals
Completed by Amanda Torok
May 30, 2026
14 hours (approximately)
Amanda Torok's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Communication
- Category: Help Desk Support
- Category: Greeting Customers

