Introduction to Customer Service
Completed by Aricka Drake
March 23, 2024
18 hours (approximately)
Aricka Drake's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Transaction Processing
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Empathy
- Category: Time Management
- Category: Call Center Experience
- Category: Positivity
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Non-Verbal Communication

