Building Generative AI Capabilities
Completed by Sambeet Sahoo
September 16, 2025
3 hours (approximately)
Sambeet Sahoo's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Change Management
- Category: AI Product Strategy
- Category: Customer Relationship Management
- Category: General Data Protection Regulation (GDPR)
- Category: Marketing Strategy and Techniques
- Category: Generative AI
- Category: Organizational Change
- Category: Customer experience strategy (CX)
- Category: Data-Driven Marketing
- Category: Marketing Planning
- Category: Design Thinking
- Category: Strategic Marketing
