Customer Service Fundamentals
Completed by Marcos R Tort
August 14, 2025
14 hours (approximately)
Marcos R Tort's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Service
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Service Level
- Category: Customer and Client Support

