Conflict Resolution Skills
Completed by Deena Hassan Ismail
May 27, 2025
6 hours (approximately)
Deena Hassan Ismail's account is verified. Coursera certifies their successful completion of Conflict Resolution Skills
What you will learn
Master communication strategies for effective conflict resolution.
Develop negotiation and mediation techniques to achieve positive outcomes.
Learn to identify and address the root causes of workplace conflicts.
Build a practical conflict management plan for real-world application.
Skills you will gain
- Category: De-escalation Techniques
- Category: Negotiation
- Category: Cooperation
- Category: Interpersonal Communications
- Category: Conflict Management
- Category: Strategic Communication
- Category: Verbal Communication Skills
- Category: Communication Strategies
- Category: Leadership
- Category: Verbal Strategic Communication
- Category: Mediation
- Category: Problem Solving
