Customer Service Fundamentals
Completed by Mandavi Mishra
June 17, 2022
14 hours (approximately)
Mandavi Mishra 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Help Desk Support
