Customer Service Fundamentals
Completed by Meghan Craig
July 25, 2024
14 hours (approximately)
Meghan Craig's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Customer Service
- Category: Service Level
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Technical Support and Services
- Category: Telephone Skills
