Digital Marketing: Customer Engagement Strategy
Completed by Shivangi Mishra
July 19, 2020
12 hours (approximately)
Shivangi Mishra's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Marketing Strategy and Techniques
- Category: Generative AI
- Category: Digital Media Strategy
- Category: Social Media Marketing
- Category: Content Marketing
- Category: Analytics
- Category: Digital Marketing
- Category: Digital Advertising
- Category: Digital Brand Strategy
- Category: Marketing Communications
- Category: Cross-Channel Marketing
- Category: Data Collection
