Digital Marketing: Customer Engagement Strategy
Completed by Carol-Ann Jordan
December 5, 2022
12 hours (approximately)
Carol-Ann Jordan's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Content Marketing
- Category: Social Media Marketing
- Category: Digital Marketing
- Category: Digital Media Strategy
- Category: Customer Engagement
- Category: Generative AI
- Category: Marketing Strategy and Techniques
- Category: Analytics
- Category: Digital Advertising
- Category: Loyalty Programs
- Category: Data Analysis
- Category: Consumer Behaviour
