Call Center Customer Service
Completed by Reem Mohammad Sroor
March 8, 2024
19 hours (approximately)
Reem Mohammad Sroor's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: Record Keeping
- Category: Performance Metric
- Category: Customer Data Management
- Category: Customer Service
- Category: De-escalation Techniques
- Category: Inbound Calls
- Category: Problem Solving
- Category: Teamwork
- Category: Personal Development
- Category: Communication
- Category: Call Center Experience

