Negotiation Skills and Effective Communication
Completed by Jessica Janeth Cisneros González
November 11, 2025
26 hours (approximately)
Jessica Janeth Cisneros González's account is verified. Coursera certifies their successful completion of Negotiation Skills and Effective Communication
What you will learn
Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts in a constructive way.
Skills you will gain
- Category: Conflict Management
- Category: De-escalation Techniques
- Category: Active Listening
- Category: Emotional Intelligence
- Category: Negotiation
- Category: Interpersonal Communications
- Category: Communication Strategies
- Category: Relationship Building
- Category: Communication
