Customer Service Fundamentals
Completed by Andrew Serugo
April 24, 2020
14 hours (approximately)
Andrew Serugo's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Problem Solving
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Greeting Customers
