Understanding User Needs
Completed by Kathye Quirk
December 8, 2025
10 hours (approximately)
Kathye Quirk's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: User Research
- Category: Human Computer Interaction
- Category: User Experience
- Category: Design Research
- Category: Data Collection
- Category: Human Centered Design
- Category: Research
- Category: Needs Assessment
- Category: Research Design
- Category: Qualitative Research
- Category: Interviewing Skills
- Category: Research Methodologies
