Introduction to Customer Service
Completed by Jo-anne Thomas
September 7, 2023
18 hours (approximately)
Jo-anne Thomas 's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Transaction Processing
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Empathy
- Category: Time Management
- Category: Call Center Experience
- Category: Positivity
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Non-Verbal Communication

