Communication in the 21st Century Workplace
Completed by Muskan Kumari Verma
August 23, 2026
10 hours (approximately)
Muskan Kumari Verma's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Communication
- Category: Team Collaboration
- Category: Demography
- Category: Diversity and Inclusion
- Category: Telecommuting
- Category: Intercultural Competence
- Category: Business Communication
- Category: Self-Awareness
