Introduction to Microsoft Dynamics 365
Completed by Sian Pilkington
March 28, 2025
10 hours (approximately)
Sian Pilkington's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Prospecting and Qualification
- Category: Power BI
- Category: Customer Relationship Management
- Category: Scheduling
- Category: Customer Service
- Category: Microsoft Teams
- Category: Customer Insights
- Category: Sales Pipelines
- Category: Marketing Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Engagement
- Category: Sales Process

