Customer Service Fundamentals
Completed by Gabriel Fernando Maximiano Vieira Vaz
May 4, 2025
14 hours (approximately)
Gabriel Fernando Maximiano Vieira Vaz's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Help Desk Support
