Building Generative AI Capabilities
Completed by Kumar Koustav Ghosh
February 13, 2026
3 hours (approximately)
Kumar Koustav Ghosh's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Marketing Strategy and Techniques
- Category: Generative AI
- Category: Data Ethics
- Category: Change Management
- Category: General Data Protection Regulation (GDPR)
- Category: AI Product Strategy
- Category: Responsible AI
- Category: Customer Relationship Management
- Category: Marketing Strategies
- Category: Marketing Planning
- Category: Design Thinking
- Category: Organizational Change

