Introduction to Customer Service
Completed by Lina Elmardi Seid
February 17, 2026
18 hours (approximately)
Lina Elmardi Seid's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Service
- Category: Time Management
- Category: Empathy
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: De-escalation Techniques
