Customer Service Fundamentals
Completed by Palina Yaroshyk
August 13, 2024
14 hours (approximately)
Palina Yaroshyk's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Concision
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Support
- Category: Help Desk Support
- Category: Empathy
- Category: Customer Service
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Critical Thinking and Problem Solving
- Category: Communication
