Lead Management in Salesforce
Completed by Shawn Williams
July 13, 2025
29 hours (approximately)
Shawn Williams's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Development
- Category: Sales Enablement
- Category: Lead Generation
- Category: Prospecting and Qualification
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Support
- Category: Campaign Management
- Category: Promotions and Campaigns
- Category: Sales Management
