Customer Service Fundamentals
Completed by Ronke Joy Osagie
May 17, 2025
14 hours (approximately)
Ronke Joy Osagie's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Customer experience improvement
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Process Management
- Category: Communication
- Category: Telephone Skills
- Category: Problem Solving
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Customer Support
