Quality Improvement and Management
Completed by Nathaniel Clements
September 24, 2024
10 hours (approximately)
Nathaniel Clements's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Statistical Process Controls
- Category: Technical Standard
- Category: Quality Management
- Category: Quality Control
- Category: Customer experience strategy (CX)
- Category: Quality Monitoring
- Category: Product Improvement
- Category: Product Quality (QA/QC)
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Quality Management Systems
- Category: Customer experience improvement
