Lead Management in Salesforce
Completed by Kevin Ward
March 11, 2026
29 hours (approximately)
Kevin Ward's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Pipelines
- Category: Data Entry
- Category: Promotions and Campaigns
- Category: Sales Management
- Category: Sales Support
- Category: Campaign Management
- Category: Sales Prospecting
- Category: Prospecting and Qualification
- Category: Sales Enablement
- Category: Sales Development
- Category: Sales Operations
