Customer Service Fundamentals
Completed by Matthew Letson
February 13, 2025
14 hours (approximately)
Matthew Letson's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Telephone Skills
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer Engagement
- Category: Customer Support
- Category: Help Desk Support

