Customer Service Fundamentals
Completed by pgd20213571 Deepika Dahiya
June 21, 2022
14 hours (approximately)
pgd20213571 Deepika Dahiya's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Telephone Skills
- Category: Service Level
- Category: Customer Service
