Introduction to Customer Service
Completed by Gabriel Nyam
February 10, 2024
18 hours (approximately)
Gabriel Nyam's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Conflict Management
- Category: Greeting Customers
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Communication
- Category: Empathy
- Category: Time Management
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
