Introduction to Customer Service
Completed by Kessler José Lapo Lapo
May 7, 2025
18 hours (approximately)
Kessler José Lapo Lapo's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Retail Sales
- Category: Call Center Experience
- Category: Empathy
- Category: Time Management
- Category: Customer Service
- Category: Positivity
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Problem Solving

