Lead Management in Salesforce
Completed by Candace Ray
January 22, 2026
29 hours (approximately)
Candace Ray's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Process
- Category: Customer Relationship Management (CRM) Software
- Category: Data Entry
- Category: Sales Pipelines
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Operations
- Category: Data Import/Export
- Category: Prospecting and Qualification
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
