Customer Service Fundamentals
Completed by PEDRO AGUSTIN LEYVA BAUTISTA
July 19, 2024
14 hours (approximately)
PEDRO AGUSTIN LEYVA BAUTISTA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Help Desk Support
