Understanding User Needs
Completed by OLIVIA BUZZI
June 8, 2026
10 hours (approximately)
OLIVIA BUZZI's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: User Research
- Category: User Experience
- Category: Human Computer Interaction
- Category: UI/UX Research
- Category: Research Methodologies
- Category: Research and Design
- Category: Needs Assessment
- Category: Research Design
- Category: Qualitative Research
- Category: Interviewing Skills
- Category: Data Collection
- Category: Human Centered Design
