Introduction to Service Innovation and Management
Completed by Ankit Tiwari
November 15, 2024
16 hours (approximately)
Ankit Tiwari's account is verified. Coursera certifies their successful completion of Introduction to Service Innovation and Management
What you will learn
Analyze the operational approaches to the execution of strategic plans and how it can be used effectively to achieve organizational goals
Evaluate the application of the various approaches and tools needed for change management and their impact on the culture of an organization
Evaluate the ever-changing healthcare environmental, political, economic and other factors considered in the execution of a strategic plan
Skills you will gain
- Category: Organizational Change
- Category: Operations Management
- Category: Process Management
- Category: Culture Transformation
- Category: Organizational Strategy
- Category: Service Design
- Category: Process Improvement
- Category: Process Improvement and Optimization
- Category: Performance Improvement
- Category: Data-Driven Decision-Making
- Category: Patient Flow
- Category: Healthcare Industry Knowledge
