Salesforce Basics
Completed by Francesco Borriello
August 11, 2025
4 hours (approximately)
Francesco Borriello's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Sales Process
- Category: Customer Communications Management
- Category: Customer Relationship Management
- Category: Sales Development
- Category: Data Management
- Category: Security Management
- Category: Account Management
- Category: Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Marketing Automation
- Category: Business Reporting
- Category: Salesforce
