Building AI Powered Chatbots Without Programming
Completed by Janani R
April 20, 2026
14 hours (approximately)
Janani R's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: Self Service Technologies
- Category: AI Personalization
- Category: AI Workflows
- Category: Workflow Management
- Category: WordPress
- Category: Context Management
- Category: Customer experience improvement
- Category: Generative AI
- Category: No-Code Development
- Category: Customer Service
