Introduction to Microsoft Dynamics 365
Completed by Britta Hartleb
December 15, 2025
10 hours (approximately)
Britta Hartleb's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Microsoft Teams
- Category: Scheduling
- Category: Business Reporting
- Category: Customer Relationship Management
- Category: Resource Allocation
- Category: Marketing Automation
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Engagement
- Category: Marketing
- Category: Customer Service
- Category: Order Management
- Category: Sales Management

