Understanding User Needs
Completed by Andrew Sommers
September 24, 2025
10 hours (approximately)
Andrew Sommers's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Qualitative Research
- Category: User Experience
- Category: Design Research
- Category: User Research
- Category: UI/UX Research
- Category: Research
- Category: Research and Design
- Category: Research Methodologies
- Category: Human Computer Interaction
- Category: Needs Assessment
- Category: Data Collection
- Category: Research Design

