Introduction to Microsoft Dynamics 365
Completed by Shreeja Indudhara
January 28, 2026
10 hours (approximately)
Shreeja Indudhara's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Customer Service
- Category: Scheduling
- Category: Microsoft Teams
- Category: Power BI
- Category: Prospecting and Qualification
- Category: Customer Insights
- Category: Resource Allocation
- Category: Sales Operations
- Category: Lead Generation
- Category: Customer Engagement
- Category: Marketing
- Category: Sales Pipelines
