Introduction to Service Innovation and Management
Completed by Shubhangi Kumar
November 18, 2024
16 hours (approximately)
Shubhangi Kumar's account is verified. Coursera certifies their successful completion of Introduction to Service Innovation and Management
What you will learn
Analyze the operational approaches to the execution of strategic plans and how it can be used effectively to achieve organizational goals
Evaluate the application of the various approaches and tools needed for change management and their impact on the culture of an organization
Evaluate the ever-changing healthcare environmental, political, economic and other factors considered in the execution of a strategic plan
Skills you will gain
- Category: Service Improvement
- Category: Innovation
- Category: Data-Driven Decision-Making
- Category: Healthcare Industry Knowledge
- Category: Customer experience improvement
- Category: Patient Flow
- Category: Health Care
- Category: Process Design
- Category: Health Systems
- Category: Business Process Improvement
- Category: Performance Improvement
- Category: Process Improvement and Optimization
