A Organização Centrada na Jornada do Cliente
Completed by CRISTINA DOS SANTOS BENETTON
November 20, 2025
27 hours (approximately)
CRISTINA DOS SANTOS BENETTON's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Process Analysis
- Category: Relationship Building
- Category: Customer Analysis
- Category: Key Performance Indicators (KPIs)
- Category: Customer experience strategy (CX)
- Category: Customer Relationship Building
- Category: Performance Measurement
- Category: Rapport Building
- Category: Product Management
- Category: Process Design
- Category: Customer Success Management
- Category: Solution Delivery
