A Organização Centrada na Jornada do Cliente
Completed by CRISTINA DOS SANTOS BENETTON
November 20, 2025
27 hours (approximately)
CRISTINA DOS SANTOS BENETTON's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Value Propositions
- Category: Customer Insights
- Category: Product Lifecycle Management
- Category: Experience Design
- Category: Rapport Building
- Category: Product Management
- Category: Process Design
- Category: Customer experience strategy (CX)
- Category: Process Analysis
- Category: Relationship Building
- Category: Customer Analysis
- Category: Key Performance Indicators (KPIs)
