A Organização Centrada na Jornada do Cliente
Completed by CRISTINA DOS SANTOS BENETTON
November 20, 2025
27 hours (approximately)
CRISTINA DOS SANTOS BENETTON's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Agile Methodology
- Category: Interpersonal Communications
- Category: Product Lifecycle Management
- Category: Customer Insights
- Category: Value Propositions
- Category: Journey Mapping
- Category: Customer Analysis
- Category: Experience Design
- Category: Customer Success Management
- Category: Solution Delivery
- Category: Process Design
- Category: Customer experience strategy (CX)
