Customer Insights: New Product Development Orientation
Completed by Zachary Schultz
February 16, 2026
12 hours (approximately)
Zachary Schultz's account is verified. Coursera certifies their successful completion of Customer Insights: New Product Development Orientation
What you will learn
Understand management processes and market research/forecasting methods firms can utilize for faster and more effective innovation development.
Gain competence with a set of tools and methods for product design and development.
Gain confidence in your own abilities to create a new products.
Skills you will gain
- Category: Product Development
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: User Research
- Category: Innovation
- Category: Journey Mapping
- Category: Case Studies
- Category: Customer Insights
- Category: New Product Development
- Category: Design Thinking
- Category: Consumer Behaviour
- Category: Product Strategy
