- Customer Service
- Network Protocols
- Cloud Computing
- Encryption Algorithms and Techniques
- Debugging
Google IT Support
Completed by Xi Chen
May 17, 2018
Approximately 6 months at 10 hours a week to completeXi Chen's account is verified. Coursera certifies their successful completion of Google Google IT Support Specialization.
Course Certificates Completed
IT Security: Defense against the digital dark arts
Operating Systems and You: Becoming a Power User
IT Automation: It’s not that scary!
The Bits and Bytes of Computer Networking
Technical Support Fundamentals
System Administration and IT Infrastructure Services
What you will learn
Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Skills you will gain
Course Certificates
Earned after completing each course in the Specialization
IT Security: Defense against the digital dark arts
Taught by: Google Career Certificates
Completed by: Xi Chen by May 3, 2018
Estimated workload 8-10 hours per module
Operating Systems and You: Becoming a Power User
Taught by: Google Career Certificates
Completed by: Xi Chen by May 15, 2018
8 - 10 hours per module
IT Automation: It’s not that scary!
Taught by: Nick Eskelinen & Phelan Vendeville
Completed by: Xi Chen by May 17, 2018
8 - 10 hours per week
The Bits and Bytes of Computer Networking
Taught by: Google Career Certificates
Completed by: Xi Chen by May 13, 2018
8 - 10 hours per module
Technical Support Fundamentals
Taught by: Google Career Certificates
Completed by: Xi Chen by April 23, 2018
8 - 10 hours per module
System Administration and IT Infrastructure Services
Taught by: Google Career Certificates
Completed by: Xi Chen by May 17, 2018
8 - 10 hours per module