Advanced Customer Relationship Management
Completed by MAURICE TURNER
June 16, 2026
18 hours (approximately)
MAURICE TURNER's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Microsoft Power Platform
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Acquisition Management
- Category: Gap Analysis
- Category: Sales Presentation
- Category: Business Writing
- Category: Stakeholder Communications
- Category: Stakeholder Engagement
- Category: Customer Analysis
- Category: Loyalty Programs
- Category: Customer experience strategy (CX)
- Category: Customer Insights

