Introduction to Customer Service
Completed by David Browski
April 13, 2025
18 hours (approximately)
David Browski's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: Conflict Management
- Category: Ability To Meet Deadlines
- Category: Problem Solving
- Category: Call Center Experience
- Category: Customer Complaint Resolution
- Category: Transaction Processing
- Category: Empathy
- Category: Communication
- Category: Positivity
- Category: Time Management
- Category: Non-Verbal Communication

