ITIL V4 Brief Overview of Management and Practices
Completed by A Ricardo Freitas
February 18, 2026
9 hours (approximately)
A Ricardo Freitas's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Information Technology Architecture
- Category: IT Service Management
- Category: Enterprise Architecture
- Category: IT Infrastructure
- Category: Technical Services
- Category: IT Security Architecture
- Category: Service Management
- Category: Computing Platforms
- Category: IT Management
- Category: Change Control
- Category: Information Technology Infrastructure Library
- Category: Infrastructure Architecture
